Know which accounts need you — before they ask.
Your CSMs are managing 50+ accounts each. The ones that churn are the ones nobody saw coming.
CoChat gives your support and success teams AI agents that score health, triage tickets, and keep your knowledge base current — across every account, automatically.
AI Assistants that Move the Needle
These aren’t “AI ideas.” These are assistants you can turn on in minutes,
tied to the systems your team already runs on
What teams are automating right now
Real workflows running on CoChat, from competitive intel to client reporting to community support.
Works with the tools you already use
Effortlessly connect with the apps you use daily. Streamline your workflow and enhance productivity with powerful MCP integrations.
Can’t find your tool? Let us know and we’ll add it within 24 hours*.
* For tools with official MCP Support
Runs when you want. Reacts when it matters.
Six ways to trigger your automations. From simple schedules to real-time event reactions.
Write a Prompt
Describe the task in natural language. “Check our competitor’s pricing page and compare it to ours. Alert me if anything changes.” Your AI understands context, uses tools, and reasons through the task.
Pick a trigger
Run it on a schedule, on an interval, when a webhook fires, when an RSS feed updates, when a webpage changes, or when someone messages in Slack or Discord.
Review the results
Output goes wherever you want — a chat in CoChat, an email, a Slack message, or all three. Your AI works in the background. You stay in the loop.
Advanced security & client isolation
If you’re handling sensitive data, you need more than a clever demo. CoChat is built to run agents safely across a team. Every tool call is proxied, logged, and constrained.
- No shell access — code runs in isolated containers
- Browser automation in ephemeral VMs on Fly.io
- All tool calls proxied through MCP with audit logging
- 5-minute execution timeout prevents runaway agents
- Concurrency guards prevent duplicate execution
- Tenant-isolated data — your data never touches other accounts
